Data Deletion Instructions

Last updated: October 13, 2026

1. For Businesses

To have your data deleted, do one or both of the following:

  1. Disconnect the channel (Instagram or WhatsApp) in Conversio.
  2. Send an email to info@trsales.net with the subject “Data Deletion Request” and the email address of your Conversio account.

We delete the data within 30 days and confirm the deletion by email.

2. Google Calendar

To remove Conversio's access to your Google Calendar, disconnect Google Calendar in the board settings (Integrations). Disconnecting deletes the token from our systems immediately and revokes it with Google, unless the same Google account is still connected to another board. You can also revoke access at any time at https://myaccount.google.com/permissions.

3. For People Who Wrote to a Business

If you sent a message to a business that uses Conversio, you can send your request to that business or to info@trsales.net. Please include your Instagram username or your phone number so we can find your data.

4. What Is Deleted

  • messages
  • contact and lead data
  • stored tokens

For more information on how we handle data, see our Privacy Policy.